| Field: | SERVICEAGREEMENT | Type: | VARCHAR Length: 30 |
| Field: | SEVERITYLEVEL | Type: | INTEGER |
| Field: | SERVICESTEPNAME | Type: | VARCHAR Length: 20 |
| Field: | RESPONSESCALE | Type: | VARCHAR Length: 10 |
| Field: | RESPONSETIME | Type: | INTEGER |
| Field: | RESPONSETARGETPERCENT | Type: | DOUBLE |
| Field: | SYSDATECREATED | Type: | TIMESTAMP |
| Field: | SYSDATEMODIFIED | Type: | TIMESTAMP |
| Field: | SYSUNIQUEID | Type: | DOUBLE |
| Field: | SYSUSERCREATED | Type: | VARCHAR Length: 30 |
| Field: | SYSUSERMODIFIED | Type: | VARCHAR Length: 30 |